1. Scope
This policy explains the information QuickQ VPN websites, apps, and support services may process when providing their functions.
2. Information we may process
Account and subscription information
When you create an account or subscribe, we may process account identifiers, subscription status, and necessary transaction records. Payment card details should be handled directly by a compliant payment provider.
Connection and device information
To establish connections, diagnose faults, and prevent abuse, the service may temporarily process device type, app version, connection time, error codes, and necessary network-state data. The final product must state whether browsing activity is logged and define retention periods.
Support communications
When you contact support, we process the description and attachments you submit so we can respond and resolve the issue.
3. Principles and purposes
- Process only information necessary to provide, maintain, and protect the service;
- Do not build a business model around selling personal information;
- Limit internal access and use appropriate technical and organizational safeguards;
- Delete or anonymize information when its purpose or required retention period ends.
4. Sharing and international processing
Limited information is shared only when needed for infrastructure, payments, support, or legal obligations. Actual recipients, locations, and transfer mechanisms must be disclosed before launch.
5. Your choices and rights
Where applicable, you may request access, correction, deletion, or export and withdraw consent where it can be withdrawn. An official contact channel will be published once operating details are confirmed.
6. Security, children, and updates
We apply safeguards appropriate to the risk. The service is not directed to children below the local age of digital consent. Material updates will be communicated clearly through the website or app.